Facing COVID-19, the currently spreading coronavirus, Nanoscribe has made all necessary arrangements for employees to work safely and effectively, either from home or with flexible working hours. Therefore, you can still reach us as usual via web services, email or phone. We don’t expect any constraints of our customer support.
While much remains unknown about the implications of COVID-19, we take our responsibility for our employees and customers very seriously. The most important goal for us is to minimize transmission of COVID-19. To protect our employees, their families and the society as a whole, we provide resources to change the way we work, e.g. from home or with flexible working hours. We are confident that our colleagues will support you as expected. However, necessary on-site maintenance work may be delayed due to current travel restrictions.
One thing is sure, even in these challenging times we are committed to providing our customers with extensive service. We are well prepared for the difficult times ahead to support our customers worldwide and comprehensively. We continue to offer digital services, such as an online knowledge base, online training options and remote maintenance. We will share more details about these services in the coming weeks.
If you have questions about our 3D Microfabrication technology, or if you are a user working with one of our systems, you can reach Nanoscribe just like before: